The OCDE offers the following services to the University community:

•  Coaching and training: - offering workshops for academic staff to improve their skills in instructional areas e.g. syllabus design, team-based learning, testing and assessment design and implementation, and using multimedia in instruction.

•  Accreditation support: – advising on and reviewing Schools’ Self Studies and applications for accreditation of academic courses of study prior to their submission to accrediting bodies.

• Prior Learning Assessment:- Conducting assessment of experiential learning for the purposes of meeting matriculation standards and or for earning PLA credits.

• Research:- Conducting action Research Projects e.g. Reflective Teaching Practice (RTP) with an aim to assist staff in improving their instructional methods.

•  Evaluation: - monitoring the quality of courses of study through the administration of instructor/course evaluations and other data collection strategies; development of new instructional and data collection strategies through action learning projects.

•  Policy development: – recommending and/or drafting policies necessary to improve the quality of learning and teaching in the University.

•  Project management: – managing projects intended to improve the quality of instruction and students’ learning experiences in the University.

The Office provides both proactive and responsive services to Schools, Departments and Faculties. Its innovative approach is driven by the modelling of best practices in instructional techniques, performance coaching, problem-solving and the celebration of success.