Health and Hygiene

Changes to opening hours and mode of service delivery are subject to the coronavirus pandemic and are outlined further in the document.

HANDLING EMERGENCIES

The Medical Centre of the University of Technology, Jamaica, is staffed by experienced medical personnel who are trained to respond to onsite medical emergencies. All calls should be directed to the Medical Centre for emergencies occurring during opening hours.

Persons with life-threatening emergencies who visit the Health Centre receive supportive care and are then transferred via ambulance to the Accident & Emergency Department of the University Hospital of the West Indies.

Opening Hours

  • Monday–Friday: 8:00 a.m. – 8:00 p.m.
  • Saturday: 9:00 a.m. – 2:00 p.m.

Emergencies occurring after opening hours must be promptly reported to the Resident Manager or designate who will contact the Security Control Room for an ambulance or transfer to the hospital. 

Contact for ambulance service is through the Security Control Room at any of the following numbers:

  • Extension - 2170
  • Straight line - 977-0274
  • Mobile - 832-8300

A student/staff who has sustained a fall or is unconscious should not be moved unless a member of the Medical Centre or Ambulance Service staff is present. An open airway should be maintained until medical assistance arrives.

ACCESSING MEDICAL SERVICES

All users of the Medical Centre are required to make an appointment using the Online Health Centre System (OHCS) for non-emergency care. You can now reduce your wait time and schedule your appointments from home.

Visit the UTech website at www.utech.edu.jm and select the OHCS link from the useful links (top right) section. Your health insurance and student identification cards are necessary for each visit.

STUDENT HEALTH INSURANCE PLAN

All registered students are provided with a health insurance card which can be used at any health care provider. Please note that some providers only accept cash/debit/credit cards as payments. If this occurs, ask for a signed receipt in order to make a claim against the health insurance provider.

There is a cost for services not covered by the health insurance plan, however no cash is collected at the Medical Centre. Payments can be made by credit/debit card.

Accessing Other Services

Students are encouraged to follow the guidelines outlined below to access services.

  • Email requests for prescriptions, medical reports, referrals or appointments to utechmedcentre@utech.edu.jm
  • Provide radiology (X-ray) and laboratory test entities with the email address to which diagnostic test results can be sent.
  • The email account will be manned by the medical team and feedback will be provided within 48 hours.
  • Remember to include a telephone number for us to contact you.